Our goal is to create long term relationships with our clients. To achieve our goal, our clients’ interests come first. We are smart enough to know that once our clients are satisfied, our success will follow. We take great pride in the professional quality of our work. We have an uncompromising determination to achieve excellence in everything we undertake. We are dedicated to comply fully with the laws, regulation and ethical principles that govern us. We provide our clients with a safe and secure trading environment.
Client accounts are segregated. This means that client money is held separately from company funds and cannot be used by Trading Point except for client dealing purposes. Transparency is a major component in retaining existing customers and attracting new ones. Our procedures, costs, technologies and services are totally transparent in order to satisfy the increasingly aware customer of today. We are always available for our clients. Our representatives in departments as varied as customer service, compliance, IT and dealing desk stand ready to offer 24 hours personal service.
We make every effort to get the best prices from our multiple liquidity providers in order to keep our spreads as narrow as possible. Our goal is to provide our clients with the lowest spreads in the industry coupled with the best execution quality.
Being ex-interbank dealers ourselves we realise that inferior execution can turn a profitable trading strategy into a losing one. Tight spreads make no sense when you cannot trade on them. That’s why we do our utmost to provide you with the best execution possible. Our business is highly competitive, and we aggressively seek to expand our client relationships. However, we must always be fair competitors and must never denigrate other firms. Integrity and honesty are at the heart of our business. We expect our people to maintain high ethical standards in everything they do, both in their work for the firm and in their personal lives.