Trading Support

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Open and uninterrupted Forex trading hours are from 22:05 GMT Sunday to 22:00 GMT Friday. During these times the platform is fully tradable and the dealing desk is open. Furthermore there is a 24 hour customer support desk on hand to help you with any platform related issues.

The foreign exchange markets close on the weekends 22:00 GMT on Friday to 22:00 GMT on Sunday. During these times our trading platforms are not tradable and can only be accessed on a “view-only” basis. No alterations to pending orders are possible. Furthermore, the dealing desk and customer support services are suspended.

Placing orders

Orders can be placed any time during trading hours via our trading platforms. Our software supports market, limit, stop and trailing stop orders. Alternatively you may trade via telephone, speaking directly with one of our dealers. Once you open a position it remains open until the matching closing trade is executed. Open positions are constantly revalued at the current market price, updating your account balance in real time. Click for a list of the spot currency pairs.

Phone Trading

If you are a live customer of Trading Point you can call the dealing room to place your orders. You can reach the dealing desk on +357 25029910.

24 hour Customer Support

If you wish to contact Trading Point for any reason other than to trade then please call customer support at +357 25029900, request a call back, e-mail at, or use live chat. Our staff will be pleased to help you. Click to see all the forex trading advantages that Trading Point offers its clients.

Complaint Procedure

In the unlikely event you are not happy with the service you have received, you are able to make a complaint to us. All complaints must be lodged within 2 business days after the grievance has arisen and you should address these to We address all disputes and complaints in a timely manner. If you have a trading dispute please provide as much information as possible. We will require your account number and ticket number of the order in question.